ABOUT US

 

Office Bearers 2009-2011

 

 

President

R Natarajan

Secretary

S Pushpavanam

N Chandramohan

Vice President

 

Treasurer

Mohamed Ishaque

EC Member

K Lakshmanan

EC Member

K Sekar

 

 

EC Member

P Gunaseelan

EC Member

S Sridhar

EC Member

MG Mehboob

 

 

EC Member

Radhika Vijay

EC Member

Baby Durairaj

EC Member

T S Subramaniam

 

 

 

EC Member

Govindasamy

EC Member

Ambrose

EC Member

R Prabhakar

 

 

 

 

EC Member

C T Selvakumar

   

 

 

What does this Council do?

..........Consumer Education

 

We educate the consumers on their rights and help them exercise their rights. The council meets monthly. We give Lectures, Radio talks, TV interviews press releases and articles in the press. We publish a bulletin now and then. With the help of an Overhead projector, we conduct rural consumer education camps.

..........Consumer Research

 

 On important issues, we conduct surveys and …………… 

..........Lobbying

 

Since we are members in several bodies, we lobby for solution to various consumer problems. We actively take part in the meetings of Civil Supply Commissioner, District Collector, Electricity Board, DC. Transport Corporation and in several bodies where we are invited. Besides, whenever necessary, we meet the district, state and Union Ministers and officials, MLPs and MLAs and promote consumer’s causes. 

..........Direct Action

 

Depending on the importance of issues, whenever need arises, we organize processions, agitations. We did so, to protest against petrol hike, superfast surcharge, bad roads etc.

..........Product Testing

 

We frequently test products/services on complaints and publish the results showing their quality/quantity. We have conducted tests to measure Toothpaste quantity, Battery quality, noise pollution and food adulteration. 

..........Legal Action

 

We resort to legal remedy for issues that could be solved only through legal action. We have filed cases demanding interest on deposits by gas consumers, and demanding norms for Superfast sur-charge. After the advent of Consumer Protection Act, we have filed several cases before the District Fora, State Consumer Dispute Redressal Commission and National Commission. Priority in telephone connection for consumer organization and compensation for negligence by Railways have been obtained. 

..........Complaints Handling

 

We handle 300 complaints anually. We offer guidance and counsel to consumers in person and over telephone on redressing their grievances themselves.

Lakhs of rupees have been refunded to consumers and compensations paid, through the efforts of the Council.